The Best Hungrrr Alternatives for Online Ordering
What is Hungrrr?
Hungrrr is a UK direct ordering platform. It gives restaurants a branded website and mobile app so customers can order straight from them instead of through Uber Eats, Just Eat or Deliveroo, and the restaurant skips the marketplace commission.
This guide is for restaurants that use Hungrrr, are thinking about it, or have outgrown it. If you want the short version, it's Flipdish. Flipdish is the only option here that puts online ordering, a native POS, self-service kiosks, AI tools and multi-site management in one system.
Why restaurants leave Hungrrr
Most of the reasons come down to a restaurant needing more than a web ordering page.
Hungrrr handles digital ordering. It isn't built to run the rest of the restaurant. Once a business wants kiosks in the dining room, someone (or something) answering the phone, or Uber Eats and Deliveroo orders landing in the same place as everything else, it ends up buying extra tools and stitching them together.
Multi-site groups hit a different wall. If you run six locations, changing the price of one burger shouldn't mean logging into six places. You also want sales reports across all sites without exporting spreadsheets and merging them by hand.
Then there's the tablet problem. Plenty of kitchens have one tablet for Just Eat, another for Deliveroo, a third for the website and a printer for phone orders. Every extra screen is another place an order can get missed on a Friday night.
Support matters too. If the ordering system falls over at 7pm on a Saturday, you need a person who picks up. Some restaurants switch after one bad weekend and never go back.
Reporting is the quiet one. A restaurant owner wants to know which items sell, which hours are dead, which sites are slipping and how many customers have ordered more than once. If that means pulling exports from three different tools and lining them up in a spreadsheet, nobody does it, and decisions get made on gut feel.
What to look for in an alternative
Write down what your restaurant actually needs before you look at any demo. This is the list we'd start from.
| Requirement | Why it matters |
|---|---|
| Branded ordering | Customers should see your name and logo, not the platform's |
| Native mobile app | Customers with your app on their phone reorder more often |
| POS integration | Every channel should feed one kitchen queue |
| Self-service kiosk | Takes pressure off the counter and gives you a place to upsell |
| Marketplace aggregation | Just Eat, Uber Eats and Deliveroo orders in one system |
| Loyalty and retention | SMS, email and push messages that bring people back |
| AI phone ordering | Takes phone orders without tying up staff |
| Multi-location management | One dashboard for every site |
| UK and Ireland support | Local payments, compliance and a real account manager |
| Clear pricing | A monthly fee and a per-order commission behave very differently at volume |
One platform that covers all of these beats five tools that each cover two.
Rank the list before you go into a demo. A single-site pizza takeaway will care most about the app, phone orders and clear pricing. A five-site café group will care most about central menus and reporting. The platform should fit the top three on your list without workarounds, and anything it only does with a paid add-on from another company doesn't count.
The best Hungrrr alternatives
1. Flipdish
Flipdish is the strongest Hungrrr alternative for restaurants in the UK and Ireland, and it isn't close.
It does ordering, but that's only part of it. Alongside branded web and app ordering you get a native restaurant POS, self-service kiosks, marketplace order management, loyalty and marketing tools and several AI products. They all share one menu and one set of customer data.
Here's what that looks like day to day:
- Your ordering website and mobile app carry your branding. Customers don't see Flipdish's.
- The Kitchen Display System takes orders from the website, the app, kiosks, the phone and the till, and puts them in one queue. Kitchen staff watch one screen.
- Self-service kiosks prompt customers to add a drink or a side. Operators commonly see average order values rise by 15 to 20% after adding kiosks.
- The AI Phone Agent answers calls, takes the order and suggests extras. Nobody has to leave the pass to pick up the phone.
- AI Marketing finds your best customers and the ones who've drifted away, then sends campaigns to each group.
- Menus, prices and promotions are managed once and pushed to every site.
- Payments run through Flipdish Pay, so there's no separate payment provider to manage.
Flipdish customers range from single-site takeaways to café groups, national QSR chains and franchises of 200 sites, across the UK, Ireland and wider Europe. You can start with online ordering and add the POS or kiosks later without changing platform.
A typical rollout goes like this. The menu is built once, then the website and app go live. The POS goes in next, so the till and the online orders share the same items and the same prices. If the restaurant has a queue at lunchtime, kiosks come after that. The phone agent is usually the last piece, added once the menu is stable enough for it to take orders accurately. None of those steps means starting over, because every piece reads from the same menu.
For costs, see Flipdish online ordering pricing.
2. Slerp
Slerp is a UK ordering platform aimed at independents and small groups. Checkout is simple and setup is quick.
It works if all you want is a direct ordering website. It has no native POS, no kiosks and no AI tools, so a restaurant that adds a second or third site, or wants deeper integrations, will probably outgrow it.
3. Preoday
Preoday is a UK ordering platform that supports web and app ordering and connects to a range of third-party POS systems.
That suits a restaurant that's tied to a particular POS and doesn't plan to change it. It doesn't have the kiosk or AI features, or the marketing automation, that Flipdish offers.
4. OrderYOYO
OrderYOYO is a direct ordering platform popular with takeaways. It offers branded web and app ordering and some reporting.
There's no AI phone ordering or self-service kiosk, and multi-site management is thinner than what Flipdish gives you.
5. GloriaFood
GloriaFood is a free ordering tool owned by Oracle. It's built for single-site restaurants with modest order volumes.
Free is the draw. The trade-off is no native mobile app, very little marketing functionality and no route to kiosks, AI or multiple sites. A restaurant planning to grow will hit its limits quickly.
Platform comparison
| Feature | Flipdish | Slerp | Preoday | OrderYOYO | GloriaFood |
|---|---|---|---|---|---|
| Branded web ordering | ✓ | ✓ | ✓ | ✓ | ✓ |
| Branded mobile app | ✓ | Limited | ✓ | ✓ | ✗ |
| Self-service kiosk | ✓ | ✗ | ✗ | ✗ | ✗ |
| Native POS | ✓ | ✗ | ✗ | ✗ | ✗ |
| Marketplace aggregation | ✓ | ✗ | Limited | ✗ | ✗ |
| Loyalty and CRM | ✓ | Limited | Limited | Limited | ✗ |
| AI phone ordering | ✓ | ✗ | ✗ | ✗ | ✗ |
| AI marketing | ✓ | ✗ | ✗ | ✗ | ✗ |
| Multi-location management | ✓ | Limited | Limited | Limited | ✗ |
| UK and Ireland focus | ✓ | ✓ | ✓ | Limited | ✓ |
What direct ordering saves
Take a restaurant that gets 1,500 delivery and collection orders a month at an average of £25. That's £37,500 in monthly sales. At 25% commission, a marketplace takes £9,375 of it every month, or £112,500 a year. A direct platform charges a monthly fee, and the fee doesn't grow when you have a busy month.
The money is half the story. When someone orders through a marketplace, the marketplace keeps their details. You can't text them a voucher or tell them about a new menu. Think about a regular who orders every second Friday and then stops for six weeks. On a marketplace you'll never know. With your own ordering channel, that gap shows up in the data, and a message offering free delivery or a free side can be sent automatically when it appears.
Direct orders put the customer in your own database, so you can run a loyalty scheme, win back people who haven't ordered in two months and send an offer on a quiet Tuesday.
Flipdish's marketing tools are built on that. Customer data from direct orders feeds automated campaigns, and nobody on your team has to build them one by one.
Questions to ask before you switch
- Will orders from every channel arrive in one kitchen queue? Separate tablets for each channel cause mistakes during a rush.
- Can I change a menu item once and have it update at every site?
- How long does onboarding take? Get a straight answer on menu build, testing and go-live.
- Who do I call when something breaks at 7pm on a Saturday, and how fast do they respond?
- What will I pay in total at my real annual order volume? Add up the platform fee and any per-order charges before you compare headline prices.
How to move from Hungrrr
Start by listing what's connected to Hungrrr today: your POS, payment provider, delivery aggregators and any loyalty tool. Then write down what the new platform has to do.
Book demos and test the menu editor and the checkout yourself. Don't just watch the sales presenter click through it.
Agree a migration plan with the provider, including who builds the menu and when you'll test it. Tell customers about any new app or web address before it changes, because telling them afterwards means lost orders.
For the first 30 days after launch, watch conversion rate, average order value and how many customers come back for a second order.
Which one to pick
If you want one system for online ordering, the till, kiosks, phone orders and marketing, pick Flipdish. It's the only platform in this comparison that covers all of them, and it works for one site or two hundred.
